Vendetta with Singapore Post
For an incredibly efficient country, perhaps I've gotten less patient with stupid processes that don't make any sense.
In Singapore if a package arrives for you, the post office will hold it for 5 days before returning to sender. So basically if you recieve a package on a Monday you will not get a chance to pick it up (unless you take leave from work) before teh weekend and by then it will be on it's way to sender. The same thing happened to me with packages from Angie, Apoorva and lately Surya. All returned to sender before I was able to get them. And if you are traveling, forget it.
I won't get into details of how I handled this final straw at the post office, and the fact that they wouldn't explain to me WHY they have such a ridiculous policy, but merely repeated their policy again (slightly louder in case I didn't hear it the first time) ... clearly not the best way to handle angry customers. Livid!
Basically the postal system sucks; never get any packages mailed to your home, have them mail it to your office instead. Anything bigger than a letter gets sent to your house and odds are you will never receive it.
In Singapore if a package arrives for you, the post office will hold it for 5 days before returning to sender. So basically if you recieve a package on a Monday you will not get a chance to pick it up (unless you take leave from work) before teh weekend and by then it will be on it's way to sender. The same thing happened to me with packages from Angie, Apoorva and lately Surya. All returned to sender before I was able to get them. And if you are traveling, forget it.
I won't get into details of how I handled this final straw at the post office, and the fact that they wouldn't explain to me WHY they have such a ridiculous policy, but merely repeated their policy again (slightly louder in case I didn't hear it the first time) ... clearly not the best way to handle angry customers. Livid!
Basically the postal system sucks; never get any packages mailed to your home, have them mail it to your office instead. Anything bigger than a letter gets sent to your house and odds are you will never receive it.

2 Comments:
I agree with them repeating their policy in a more louder way each time when you try to ask for reason or their understanding. In general. Once I was to take a handbag with me into the cabin of Jetstarasia plane. handbag weighed 9 kilograms (7 kilograms is the limit normally), but the lady at the counter told me it is not possible. I was to explain that there are things which are breakable, so I want to carry it with me, but the lady cut my words and said: "Sorry, sir, we won't allow you to jeopardize the plane." (!!!) I do agree that it is normal for them to refuse but more polite way of saying that would be better. Or the fact that it is a budget airline doesn't mean that they are less polite with customers.
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